Terms & Conditions

Any claims are subject to examination to be eligible for warranty coverage. After generation of warranty claim, the product will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.

As a requisite the original purchase receipt must be presented as proof of purchase. In case of unauthorized repair work the product warranty from SAM & SUD Lifestyle stands null and void. All the warranty terms and conditions are fixed and non-negotiable and non-transferable.

Warranty stands null and void in the below case but not limited to these cases only:

  • Any misused or mishandled product
  • Any alteration in the product design/use than its original intended use or purpose
  • Improper storage or wrong assembly, inappropriate use, wrong cleaning method/chemical/procedure/product etc.
  • Any accidental or incidental damage like wear and tear, cuts or scratches
  • Inappropriate placement like in outdoor or humid environment
  • Pest or rodent damage or use for non-domestic purposes unless otherwise stated
  • You can refer to product description and warranty conditions for further details